Our client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency.
Join them, work on their new project, and be part of a new team!
German Speaking Technical Support Engineer
Location: Budapest (HQ in 9th district)
Service Window: M-Fri 7.00 AM - 7.00 PM
Training period (3 weeks): Office presence
Trial period: 2-3 office days per week
After the trial period: 2 office day per week/ 2-4 office day per month for remote applicants
Requirements:
- High School degree
- Fluent German (close to native level) skills
- Upper-intermediate English skills
- Residence permit or EU citizenship
- Min. of 2 years of experience in solving IT problems
- Flexible, and dynamic personality
- Customer-centricity mindset, and problem-solving skills
If you join them, your responsibilities will be:
- Deliver comprehensive support for applications and IT infrastructure
- Assist with mobility support and asset lifecycle management
- Provide high-level remote technical support and issue resolution
- Document and track issues in the ITSM tool with precision
- Support team members with Level 1 queries and manage incidents and requests
- Offer insights for improving internal processes, workflows, and service quality
- Ensure exceptional customer service and tackle additional project tasks as assigned
What they offer:
- Cafeteria
- Sing-up bonus
- Medicover health- and Generali life insurance
- Free sport allowance
- All You Can Move SportPass (at a discounted price)
- Udemy access, training courses on various platforms
- Work commute supplement
- Monthly public transportation (BKV) pass price
- Office parking space
- Safety glasses reimbursement
- Reimbursable language courses
- Childbirth supplement
- Baby pack in case of childbirth
- Bring your kids to work
- Voluntary pension- and health fund membership fee contribution
- Széchenyi Recreation Card
- Fitness discount
- A youthful, dynamic working environment with team-building activities a and Company event
- High value awards and recognitions and annual salary review