IT Support Specialist állás Győr

Join our Partner company's multinational IT team as an IT Support Specialist!

Feladatok

• first-level technical support to end-users via phone, email or in person
• log, prioritize and assign support requests in the help desk ticketing system
• assist with hardware and software installation, configuration and maintenance
• conduct training sessions for employees on basic software applications, establish best practices
• create and update technical documentation and user guides
• collaborate with other IT team members and external service providers to resolve complex technical issues

Elvárások

• IT-related education
• relevant experience in first-level support
• familiar with Windows 11, O365 and collaboration IT tools (Teams or similar)
• ability to learn new IT programs quickly
• perfect English
• willingness to travel

Ajánlatunk

• Multinational, supportive environment
• Home Office opportunity
• Complex benefits package
• Trainings to improve yourself