Our client is a global ICT Services provider company, their portfolio includes Workspace, Applications, Unified Communications, Data Centre, Cloud, Consulting, Partner Technology, Managed Services and Security.
The team provides 2nd and 3rd line Workspace management activities for a large German customer in the areas of:
All Incidents and Requests are to be resolved within SLA as exceeding these would have impact on our customer’s ability to function as a business.
In this position you are required to possess the following:
Nice to Have: